Privacy Policy

At Velisse, your privacy is as important to us as your skin. We are committed to being transparent about how we collect, use, and protect your personal information.

Last Updated: June 2026

📋 Information We Collect

When you visit or make a purchase from Velisse, we may collect the following types of information:

Personal Identification: Name, email address, phone number, billing and shipping address
Payment Information: Credit/debit card details (processed securely via Shopify Payments — we do not store your full card details)
Device & Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs
Order History: Products purchased, order values, and return history

🔍 How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and delivery notifications
Provide customer support and respond to inquiries
Improve our website, products, and overall shopping experience
Send promotional emails and offers (only if you have opted in)
Comply with legal obligations

🤝 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our store, including:

Shopify — our e-commerce platform
Shipping carriers — to fulfill and deliver your orders
Payment processors — to securely handle transactions
Marketing tools — for email communications (only with your consent)

All third-party providers are required to maintain the confidentiality of your information.

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect certain features of our site.

🔒 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All transactions are encrypted using SSL technology.

📌 Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise any of these rights, please contact us via our Contact page.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.