Terms of Service

Welcome to Velisse. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

Last Updated: June 2026

1. Acceptance of Terms

By visiting our store, browsing our products, or completing a purchase, you confirm that you are at least 18 years of age and agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Products & Descriptions

We make every effort to display our products — including our LED Face Masks, Gua Sha Kits, Facial Steamers, and Scalp Massagers — as accurately as possible. However, we do not guarantee that product descriptions, images, or pricing are error-free. We reserve the right to correct any errors and update information at any time without prior notice.

3. Pricing & Payment

All prices are listed in USD and are subject to change without notice.
We accept all major credit/debit cards and other payment methods available at checkout.
Payment must be received in full before your order is processed and shipped.
Velisse reserves the right to cancel any order in the event of pricing errors or suspected fraudulent activity.

4. Order Acceptance

Placing an order does not constitute a binding contract until we confirm acceptance via email. We reserve the right to refuse or cancel any order at our discretion, including cases of product unavailability, pricing errors, or suspected fraud.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on processing times, delivery estimates, and carrier responsibilities.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details on eligibility, the return process, and refund timelines.

7. Intellectual Property

All content on the Velisse website — including but not limited to text, images, logos, product descriptions, and graphics — is the exclusive property of Velisse and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

Velisse shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability to you for any claim shall not exceed the amount paid for the product in question.

Important: Our skincare tools and beauty devices are intended for cosmetic use only. Please read all product instructions carefully before use. Velisse is not responsible for any adverse reactions resulting from misuse of our products.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United States.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website following any changes constitutes your acceptance of the revised terms.